11.Troubleshooting
Preliminary procedures
Changes in the electronic equipment configuration on board or the Central Process Unit Alba-CPU connection can affect the Albatross System configuration. Usual examples of these changes are:
- Modification of instances of the Albatross modules by any NMEA device beyond control.
- Ethernet network deconfiguration in sending data due to a modification in the Central Process Unit.
If you suspect that the problem persists, please be assured firstly if all EMC (Electromagnetic Compliance) requirements are fully complied before figuring out in detail what the problem was caused by originally.
Usual problems
|
Problem |
Possible cause |
Solution |
|
The Albatross modules do not show any activity (red LED switched off) |
Problems in power supply or connection problems |
Check power supply |
|
The Albatross modules are blocked (red LED constantly flashing) |
Problem in the connection between modules or a termination resistor of the NMEA bus is missing |
Check all connections and add the termination resistor to the network |
|
End-user interface does not starts and shows the message “authentification failure†|
The licence activation keys were not introduced or failure in the basic licence introduction |
Check the activation keys through the Albatross Install Tool Setup |
|
The displays or software or show the data but not accurately |
Incorrect module configuration |
Check module / s configuration |
|
One data type (ej. Battery voltage) is not showed on display or end-user interface |
Sensor information not identify |
Check sensor |
|
An incorrect page configuration appears in the end-user interface |
Incorrect configuration selection |
Select the desired configuration through the software Alba-CPU Server selection |
|
The End-user interface does not start |
Central Process Unit disconnection (monitoring central device) |
Check that the Alba-CPU is connected and running properly |
|
The End-user interface stops showing information |
There is a network connection failure in the bus power supply or failure in the Alba-USB connection |
Check the network operation |
|
The end-user interface does not show data in some pages |
Failure in the licence keys introduction |
Check the activation keys through the Albatross Install Tool Setup |
Troubleshooting and Technical support.PDF[0.05Mb]



